If you have problems logging in to your Gate account, there may be several reasons.

Go to “Wallet” - “Deposit” on Gate website. Follow the instructions and provide the needed information. Then transfer the funds to the deposit address.

You are required to verify your identity on Gate by going through our KYC process. Once your account is verified, you can ask to raise the withdrawal limit of a specific coin if the current limit cannot satisfy your need.

Log in to your account. Click on “Spot” under “Trade” on the top navigation bar.

If you receive any suspicious text messages, phone calls or emails, please contact us on support_eu@gate.com

Contact our support at support_eu@gate.com for any additional queries you may have